Skip to content

Shape route data in the browser

LGS1920
Home
Open navigation Open Studio User guide Open GitHub repository English Choose language

Brand color

Yellow Orange Red Pink Purple Blue Green Brown Gray

Season theme

Spring Summer Fall Winter
Choose brand color and season theme Light Dark System Choose color mode
Help

Problems

Get unstuck quickly.

Use this page when the Studio asks for a token, cannot import data, or blocks an export.

  • Errors
  • Tokens
  • Widgets

Import Problems

If a route does not import:

  1. Check that the file is GeoJSON, GPX, or KML.
  2. Try importing the file again from Import a route.
  3. If the import dialog shows an error, keep the message visible until you know what failed.

Token Problems

When the Studio asks for a token:

Prompt What it means What to do
Cesium token prompt Cesium-backed data cannot load. Paste a valid Cesium Ion token and validate it.
Layer token dialog A protected map or terrain source needs access. Paste the source token and validate it.
Layer information dialog A source has a note or disclaimer. Read the information, close it, then continue.

Export Problems

If export is blocked:

  1. Check that the scene is stable.
  2. Check that widgets are mounted and visible.
  3. If the widget mount error dialog appears, retry after the widget surface finishes loading.
  4. Review the output before changing the scene.

App Problems

If the Studio itself blocks work:

Dialog What to do
Initial error dialog Read or copy the error details, then retry startup.
Backend restart dialog Wait for recovery, then retry the action.
PWA update dialog Apply the update when you want the newest app version.

Use the Studio

Keep the guide open while you prepare a journey, tune the scene, and export the output.

The guide follows the same order as a typical session: open, import, choose layers, edit, style, compose, export, and troubleshoot.

Open Studio Contact
Open navigation